Pendo Analytics

Enrich every feedback thread with real usage data. Page views, unique visitors, feature adoption, and active guides — all pulled from Pendo automatically.

Overview

Unlike other integrations, Pendo doesn't create issues or send notifications. Instead, it enriches every Yocoolab thread with analytics for the page where feedback was left. Your team can see how many users visit that page, how widely used the feature is, and what onboarding guides are active — so they can prioritize fixes based on real impact, not guesswork.

Prerequisites

  • A Pendo account with API access
  • Permission to create integration keys in Pendo settings

Setup Steps

  1. 1

    Get your Pendo integration key

    In Pendo, go to Settings → Integrations → Integration Keys.

    Create a new key with read access. Copy the key.

  2. 2

    Enter the key in Yocoolab

    In the admin dashboard, go to Settings → Integrations → Pendo. Paste the integration key and click Save.

  3. 3

    Test the connection

    Click Test Connection. Yocoolab validates the key by running a test aggregation query against the Pendo API.

Tip

Pendo doesn't require repo-to-target mapping. Once connected, analytics data is automatically attached to every thread based on the page URL where the feedback was created.

What Data is Enriched

Page Views
Total views for the page in the last 7 days
Unique Visitors
Distinct users who visited the page
Feature Adoption
Usage rate for the feature being discussed
Active Guides
Pendo guides targeting the same page or element

API Reference

MethodEndpointDescription
POST/api/v1/pendo/configSave Pendo integration key
GET/api/v1/pendo/configGet current Pendo configuration status
GET/api/v1/pendo/testTest stored Pendo credentials
DELETE/api/v1/pendo/configDisconnect Pendo integration

Troubleshooting

Warning

No data for page — Pendo analytics are matched by URL. If the page URL doesn't exist in Pendo's data (e.g., it's a new page or uses a different URL scheme), no analytics will be shown.

Note

Data freshness — Pendo data is queried on demand when a thread is viewed. Analytics reflect the most recent 7-day window.

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